Welcome to Himalayas Trip. We value the trust you place in us when you book our taxi services or use our website. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our platform, mobile interfaces, or customer support team.
- Information Collection: We collect personal details such as your full name, mobile phone number, email address, pickup and drop-off addresses, and travel dates when you make a booking inquiry or confirm a reservation with Himalayas Trip.
- Service Fulfillment: The information provided is used solely to arrange your travel, assign verified professional chauffeurs, coordinate vehicle dispatch, and communicate booking updates or travel advisories.
- Data Confidentiality: Himalayas Trip does not sell, rent, trade, or disclose your personal data to third parties for commercial or marketing purposes without your prior explicit consent.
- Driver & Partner Coordination: Necessary contact details (passenger name, contact number, and pickup location) are shared strictly with the assigned driver and our dispatch operators to ensure punctual and hassle-free transit.
- Secure Transactions: All financial and digital payment transactions are processed securely through authorized payment gateways or verified UPI handles. We never store credit/debit card numbers or sensitive banking credentials on our web servers.
- Cookies & Analytics: Our website may use standard session cookies and analytical tools to enhance browsing performance, remember user preferences, and understand website traffic patterns.
- Contact & Grievance Redressal: If you have questions, corrections, or inquiries regarding your personal information under our custody, please reach out directly to Himalayas Trip at darkvenomback@gmail.com, call us at 7678470538, or visit our office at Dehradun, Uttarakhand, India.